Support
Need help, found a bug, or have a request? Email support@countwithberc.com and we'll get back to you, usually within two working days. For anything else, write to info@countwithberc.com.
Common questions
- Restore a purchase: sign in with the same account, then go to Settings → Purchases → Restore purchases.
- Delete my account: Profile → Edit Profile → Delete Account.
- Report a post or user: open the post and tap the ⋯ menu at the top right.
- Block someone: the same ⋯ menu on their post. You can unblock in Settings → Privacy & Social.
- Turn on notifications: open the bell on the home screen and tap "Turn on notifications", or allow them in iOS Settings.
- Apple Watch or Amazfit data: connect Apple Health in Settings → Apple Health. For Amazfit also turn on Apple Health sharing in the Zepp app.
- Refunds: purchases are billed by Apple. Request a refund at reportaproblem.apple.com.